We work hard to ensure you get your orders as fast as possible. So as soon as the payment is accepted and the order is confirmed, it is immediately in process to be shipped. This means there is only a very small window of time where we can “catch” your order before it is physically picked, packed and set aside for shipping. If you do wish to modify or cancel your order please let us know as soon as possible and we will do our best to make the changes before it is shipped.
Contact us on firstname.lastname@example.org or 09 973 4747 get us to look into it.